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Doosan’s Customer Commitment
Doosan Infracore is committed to helping you make more money. Our long-standing reputation of quality equipment, parts and product support has continued to instill customer confidence because everything we do is with the customer in mind. With Doosan Elite Plus™, we take our customer commitment one step further by offering a full suite of product support solutions that help increase productivity, decrease downtime and improve your bottom line.
Doosan Elite Plus™ is designed to protect and enhance resale value and help you control costs. Our repair before failure approach allows you to manage your cash.
Doosan Elite Plus™ offers Elite Assurance™ extended warranty coverage, Preventative Maintenance Programs, Doosan GPS monitoring, Doosan Component Analysis and All-Makes parts and attachments. Each one of these valuable programs can be used separately or as a comprehensive product system for your entire fleet.
Doosan Elite PLUS™ All-Makes Parts
Doosan Elite PLUS™ All-Makes Parts provides customers a one-stop-shop for all their parts needs. Doosan has partnered with leading parts manufacturing companies and offers their products to end users no matter what your equipment brand, no matter what part you need.
Doosan’s Preventive Maintenance Program
Doosan’s Preventive Maintenance Program™* offers customized service to owners of any Doosan or non-Doosan equipment. We continue to stand behind our commitment to superior product and service support by not limiting your maintenance ability, which helps reduce stress and increase profit.
Doosan’s Preventive Maintenance Program is an important part of our Doosan Elite PLUS™ program because it controls owning and operating costs. It is a proactive, repair-before-failure approach that offers a comprehensive suite of solutions that help avoid downtime and protect your cash flow.
In addition, you can incorporate Doosan Component Analysis Program™, Doosan Elite PLUS™ All-Makes Parts, and Doosan Elite Assurance™ Warranty coverage with a PM agreement to further enhance the proactive repair-before-failure approach. Doosan’s Preventive Maintenance Program is flexible and all-inclusive to give you the peace of mind you need to operate effectively no matter what equipment brand.
* At participating dealers only.
Doosan’s GPS Program
Doosan’s GPS is a Total Fleet Management System that will lower your operating costs
Doosan’s GPS provides three-tier protection:
  • You are the first line of defense by monitoring your own GPS equipped fleet.
  • Your trusted dealer provides the second line of defense by monitoring your machine and assisting with any needs you may have.
  • Doosan provides the last line of defense by monitoring all GPS equipped machines on a daily basis.
All three tiers have access to the information through any Internet capable device (computer, cell phone or PDA).
Doosan Component Analysis Program™
Avert expensive repairs and downtime with the Doosan Component Analysis Program™ (DCAP™). Through simple, periodic fluid analyses, we can check for metal particles and contaminants to measure performance, interpret trends of components and reveal mechanical problems. And, we can do it on any piece of heavy equipment you operate, even if it’s not a Doosan.
Participating in the Doosan Component Analysis Program™ will give you the peace of mind that your equipment will keep working as hard as you do.
  • Lower your repair costs
  • Control your expenses
  • Increase drain intervals
  • Manage your repairs and budget on your terms
Doosan REMAN
Doosan’s REMAN program is another integral part of Doosan Elite PLUS™. Need to rebuild a component? Reduce downtime with Doosan REMAN. Is a new component too expensive? Save money with Doosan REMAN.